Once Youth

CARE
Varies depending on merchandise. See individual product page for precise care instructions.

RETURN POLICY
All sales may be returned for ONCE YOUTH store credit only. Item(s) may be exchanged for a different size of the same item. If we do not have the size you requested, the item(s)may be returned for ONCE YOUTH store credit. Item(s) may be exchanged, repaired, or returned(for store credit) if there is a defect with the item(s) upon arrival. We must receive notification within 30 days of receipt.

SHIPPING
DOMESTIC (USA) SHIPMENT INFORMATION:
We ship all orders within a few business days. Even though we do try to get our shipments out as soon as possible, please allow 1-2 weeks for shipment to arrive. Orders are shipped from the Los Angeles, California, USA.
INTERNATIONAL SHIPMENT INFORMATION:
We ship all orders within a few business days. You will receive shipping confirmation as soon as your order is shipped. All international orders must go through the Customs Agency, please allow 3-4 weeks for shipment to arrive. Orders are shipped from the Los Angeles, California, USA.

SALES
All SALE ITEMS are FINAL SALE. There are no returns or exchanges allowed. Item(s) may be exchanged for the same item only if there is a defect with the item(s) upon arrival. Notification must be made within 5 days of receipt.

FAQ
Where does OY purchase their tanks?
We buy our basic materials from the fashion district in downtown Los Angeles. From there everything is individually constructed into our signature tank, so we don't use any type of blanks. (Blanks are wholesale machine cut/sewn t-shirts/tanks, which lowers the value of the merchandise)
What type of payment options do I have?
You can pay with your Paypal account or any debit/credit card. When you click checkout there is an option that says "Don't have a Paypal account?" It will accept VISA, MASTERCARD, DISCOVER, or AMERICAN EXPRESS.
Do you ship internationally?
Yes, we ship worldwide with a $10(USD) flat rate charge.
Why isn't my size an option for the item I want?
We carry every product in small to x-large. If your desired size isn't showing up as an option it means that that size is currently SOLD OUT. However if you send us an e-mail at ONCEYOUTH@YAHOO.COM we will gladly let you know when our next shipment comes in with your desired size.
What is the recommended cleaning procedure for your shirts?
We recommend you hand-wash your tank. Then hang it up to dry. To make the tank last longer avoid the dryer. If you want to iron your tank after be sure to flip it inside-out. Ironing on the print could be fatal!
Why are the t-shirts cheaper than the tanks?
The t-shirts are not individually cut and sewn. Much more effort goes into making the tanks than the tees.